Cancellation Policy

Cancellation Policy

Order Cancellation:
You may cancel your order within 24 hours of placing it for a full refund. To initiate a cancellation, please contact our customer service at support@kismara.com as soon as possible.

After 24 Hours:
If you wish to cancel your order after the 24-hour period, we may not be able to accommodate your request, especially if the order has already been processed or shipped.

Refund Process:
If your cancellation is approved, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.

Subscription Cancellations:
For subscription services, you may cancel your subscription at any time. To avoid being charged for the next billing cycle, please ensure you cancel at least 24 hours before the renewal date.

Contact Us:
If you have any questions about our cancellation policy, please reach out to us at support@kismara.com. We’re here to help!

Thank you for your understanding!